Privacy Policy

Last updated: January 2025

At Fagaz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information when you interact with our site:

  • Contact Information: name, email, phone number, billing and shipping address.

  • Order Details: product purchases, payment confirmation, shipping details.

  • Account Information: username, password (if you create an account).

  • Usage Data: device type, IP address, browser type, browsing behavior via cookies.

  • Customer Support Info: information you provide when contacting us.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates, returns, and support.

  • Improve our website and shopping experience.

  • Detect and prevent fraudulent or unauthorized activity.

  • Send marketing emails (only if you have opted in, and you may unsubscribe anytime).

3. Cookies and Tracking

We use cookies to enhance your browsing experience, remember preferences, and run analytics.

  • You can disable cookies in your browser settings at any time.

  • Please note that disabling cookies may affect site functionality.

4. Sharing Your Information

We do not sell your data. We may share limited information with:

  • Payment processors (to complete transactions securely).

  • Shipping providers (to deliver your order).

  • Service providers (for analytics, IT, or marketing services).

  • Legal authorities (if required by law).

5. Data Security

  • All payments are encrypted with SSL technology.

  • We do not store full credit card details.

  • Access to personal data is restricted to authorized staff only.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your data.

  • Request corrections or updates to your data.

  • Request deletion of your personal information.

  • Opt-out of marketing communications.

To exercise these rights, please contact us (details below).

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to this Policy

We may update this Privacy Policy to reflect business or legal changes. Updates will be posted here with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: support@fagaz.com

  • Phone: (833) 980-4785

  • Business Address: 50-28 31st Ave, Apt 1B, Woodside, NY 11377, USA

  • Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST)