At Fagaz.com, operated by AGUSTINA RODRIGUEZ, we are committed to protecting the security and privacy of our customers’ information. This Security Policy explains how we secure your personal and payment data when you use our services or make purchases on our website.
1. Data Security
We take reasonable precautions and follow industry best practices to ensure that your personal information is protected. These measures include:
- Encryption: All personal and payment information entered on our website is encrypted using Secure Socket Layer (SSL) technology. This ensures that your sensitive data is securely transmitted and protected against unauthorized access during online transactions.
- Access Control: We implement strict internal access control measures, ensuring that only authorized personnel have access to sensitive data.
- Regular Security Audits: Our systems undergo regular security reviews and audits to detect vulnerabilities and implement improvements.
2. Payment Security
We comply with the standards set by the Payment Card Industry Data Security Standard (PCI-DSS). All credit card transactions are processed securely through certified third-party payment gateways, such as PayPal or Stripe, which are also PCI-DSS compliant.
We do not store your full payment information (such as your credit card number) after the transaction is completed. Your payment data is encrypted and stored only for the duration of the purchase process.
3. Account Security
To protect your personal account, we recommend following these security tips:
- Use a strong, unique password for your account on Fagaz.com.
- Do not share your password with others.
- Log out of your account after each session, especially when using public or shared devices.
If you suspect any unauthorized use of your account, please contact us immediately at support@fagaz.com.
4. Data Storage
Your personal data is stored securely on our servers and those of our service providers. We retain your data only as long as necessary to fulfill your orders, provide customer support, and comply with legal obligations.
5. Third-Party Services
We work with third-party service providers to process your payment information, ship your orders, and provide customer support. These third parties are carefully selected and comply with strict security and data protection standards.
Please be aware that third-party services, such as payment gateways, have their own privacy and security practices. We recommend reviewing their policies to understand how they handle your personal data.
6. Breach Notification
In the unlikely event of a data breach, we are committed to notifying affected users within a reasonable timeframe. We will take immediate steps to mitigate any risks and secure your information. You will be informed via email or prominent notice on our website if your data has been compromised.
7. Your Responsibility
While we take all reasonable measures to protect your personal information, you are responsible for keeping your account login details confidential and for securing your own devices and internet connections.
8. Changes to Our Security Policy
We reserve the right to update or modify this Security Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this Security Policy or how we handle your data, please contact us:
- Fulfillment & Logistics Address: 50-28 31st Ave, Apt 1B, Woodside, NY 11377, United States
- Preferred Contact (SMS Only): +1 (607) 208-9551
- Alternative Contact (SMS Only): +1 (818) 626-5338
- Email: support@fagaz.com